Terms and Conditions
These terms govern your use of the Norcapay website and any enquiry you submit through it. Payment services are provided under a separate signed merchant agreement.
1. About us
Norcapay is a global payment services provider specialising in medium and high-risk FTD and retention merchants. For eight years we have connected businesses to card acquiring, Apple Pay, Google Pay and local alternative payment methods across more than 180 countries.
2. Use of this website
The content on this website is provided for general information only and does not constitute an offer, advice or a commitment to provide services. You agree not to misuse the site, attempt unauthorised access, or use it for unlawful purposes.
3. Services and onboarding
Payment processing is offered to business customers only, subject to successful onboarding and due diligence. We may decline or discontinue a relationship where risk, compliance or scheme requirements are not met.
4. Merchant obligations
- Provide accurate, complete and current onboarding and compliance information.
- Comply with applicable law, card scheme rules and acquirer requirements in every market served.
- Maintain clear terms, refund and support policies for your own customers.
- Refrain from processing prohibited or unlicensed activities.
5. Settlement, fees and reserves
Settlement timelines, pricing, rolling reserves and chargeback handling are defined in the signed merchant agreement. Indicative timelines published on this site (for example T+7 on FTDs and T+1 on retention) are subject to acquirer approval and risk assessment.
6. Intellectual property
All trademarks, logos, text, imagery and software on this website belong to Norcapay or its licensors and may not be reproduced without written permission.
7. Liability
To the fullest extent permitted by law, Norcapay is not liable for indirect or consequential loss, loss of profit or loss of data arising from use of this website. Nothing in these terms excludes liability that cannot be excluded by law.
8. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without prejudice to mandatory consumer or data protection rights available in your country of residence.